Shipping

What's your shipping service and when do you ship?

We provide Free Worldwide Shipping service to every order and every customer, usually after 48 hours of the order, your earphone or headphone will be shipped out with a tracking number. We will send you email include the tracking number, so you can trace the item online until it's delivered.

How many days for shipping?

It all depends on the country you are living in. 

  • To United States: 5 to 12 business days.
  • To countries in Asia: 5 to 10 business days.
  • To countries in Europe: 7 to 16 business days.
  • To countries in Other Regions: 10 to 20 business days.

Is Tax or Custom included or not?

We offer Free Shipping service, so it Isn't Include any Tax or Custom. And usually, when you receive the parcel from us, you are free of Tax or Custom too. Our shipping carrier will resolve the problem for you. So no need to worry.

How about if your order lost in shipping?

To parcels confirmed lost in shipping, we will either send you Refund or send you another item. If in 30-day, you can't receive the order, email to sales@earphonie.com, we will help you to get another item or send you money back.

Other Questions About Shipping

If you have any questions about shipping or any other concerns, always feel free to reach out to us via our Live Chat on site or by E-mail at sales@earphonie.com.


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